First hand since I've tried the two services... who wins the battle for best between Hostgator and Knownhost VPS hosting provider? The answer at the end of the entry. First I tell you my experience with these American web hosting companies.
Prelude: Experience in Godaddy (Shared Server). From 2007 to 2010.
Like many people, I started hosting my websites on a shared server. My first mistake was to stay my domains at the same place where he had bought them: Godaddy. GoDaddy is an excellent company in terms of the management of domains, I would not recommend another (good prices, good management panel, you can do everything very easily). A 10 for them in this regard.
But the accommodation in Godaddy (Shared Hosting), I was not very well. Slow pages, had no option to manage the host with cpanel, some other security issue... Finally, weren't the experiences of others, but in my case (can have bad luck), after enduring almost 3 years, I decided to move to another web hosting company: HostGator.
Experience with HostGator - part I: (Shared Server). From 2010 to 2012.
I cannot have more than good words for the service offered by HostGator on their shared servers:
- Excellent uptime
- Excellent chat, tickets and phone customer service
- Very competitive prices
- Use of cpanel to control your account
- Excellent security on the server
- Not sold above their capabilities the server hosting
- What was said. If you want to host your web in a good shared hosting, do not hesitate, HostGator is your choice.
Experience with HostGator - part II: (VPS). Two months in 2012.
Finally I decided to move a shared one dedicated Virtual (VPS) server and as I had had good experience in HostGator, I decided to continue with them.
Request to transfer all my domains to the new server (VPS Level 3 (CPU - 1.13 GHZ;)) RAM: 768 MB; Disk Space: 30 GB; Bandwidth: 500 GB; (cpanel/WHM + VZ 49.95$ / month, configured and controlled by its technicians), and as always, did it very well and quickly. In just a few days I had changed from the server.
And the problems started. Here I want to say, that it may be that what has happened to me to me is a timely issue, there are people who do well with them on your VPS, but the feeling that I have brought is that there are better options in terms of choice of VPS.
First problem : lousy Uptime. 98% in these two months (pingdom.com), the server was down, at least, more than 15 hours. Support, at first did not know tell me that it was happening. I thought it was a problem of my VPS, not of the Server full (I started to see peaks of RAM in Virtuozzo statistics). Finally got to learn that there were problems in the server (not just my VZ container) because another client (at least wasn't my fault) and that would solve it. The truth is that it took nearly 20 days to fix it. Wait patiently. Also told me that peaks of RAM in my VPS problems were caused by this situation. Once solved the problem, I realized that my container was still reaching peaks of RAM at certain times. Ask because, if still having problems on the server. The reply was that it was a problem of my scripts (WordPress) and it optimizes them or had to hire a top housing plan do? Sincerely do not believe that it was my problem... Would initially be a problem caused by another client on the server and now it was mine?
The second problem : in HostGator, if you want that you installed, for example "Memcache" on your server... you charge!. Yes, charge you... $ 25... I was surprised too... And so you a few more things...
Either way, HostGator customer service was always fast and efficient, that Yes, better put tickets that start a chat, the technical level is higher "in the zone tickets". After that, all problems were clear and uptime was increased to 99.82 % in the first month and stay high until today.
Conclusion: you may have a bad luck on the first experience of any hosting. But HostGator does good take care customer and their business. I'm satisfied with the result still making an income on their service.
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